Client Request

Start your request.

Describe what you need and where the project is located. We help organize the request, support communication, and connect clients with participating providers.

Residential Requests — free to submit for standard requests
Elevated, complex, urgent, commercial, or recurring support may require a coordination fee or separate written agreement
Provider labor, materials, and project costs are separate.

Pricing

Choose the option that fits your request.

Your deposit starts Optima Grata’s review, organization, provider communication, and project support. Provider labor, materials, estimates, and final project costs are separate.

Residential Requests

Standard Residential Request — $99
Elevated / Priority / Complex Request — $149

Best for homeowners and residential property needs.

  • We review your request and organize key details.
  • We help with provider communication and next steps.
  • Provider labor, materials, estimates, and project costs are separate.

Commercial / Property Requests

Managed Commercial Account — $299/month
Priority Managed Commercial Account — $399/month

Best for businesses, property managers, HOAs, facilities, hotels, apartment communities, and recurring service needs.

  • Ongoing request organization and account support.
  • Provider communication and project support.
  • Provider labor, materials, estimates, and execution costs remain separate.
  • Urgent, after-hours, complex, or intensive needs may require separate job-specific fees.
Commercial project funding: If a commercial job moves forward, up to 50% of the approved provider quote or estimate may be due up front depending on the project, provider requirements, scheduling needs, or risk factors. Remaining balance follows the approved job terms.
Payment requirement: Optima Grata begins active review, provider communication, scheduling support, and next-step handling after required payment is received and confirmed.
Additional commercial support fees may apply where warranted:
Elevated / Priority / Commercial / Complex Request — $149
Multi-Day / Intensive Commercial Support — starting at $249

Options

Simple request support.

Active support begins after payment confirmation and request review.

Standard

$99 Deposit

Best for clear, straightforward residential requests.

Choose Standard

Important clarification: Optima Grata helps organize the service process and provider communication. Optima Grata does not guarantee third-party provider availability, pricing, timing, performance, completion, or outcomes, and it is not the direct labor provider unless expressly stated in writing.

What commercial account support covers

Commercial account support helps keep recurring or business-related service needs organized.

  • account handling
  • ongoing request support
  • provider communication
  • project support
  • support for recurring or commercial service needs

How commercial project funding works

When a commercial job moves forward, the provider’s quote is handled separately from the monthly managed account fee.

  • up to 50% of the approved provider quote may be due up front
  • Optima Grata’s service fee is added separately where stated
  • remaining balance follows approved job terms
  • elevated / priority / commercial / complex support — $149
  • multi-day / intensive commercial support — starting at $249

Before you move forward

Review the client terms if you need more detail on deposits, payment timing, provider separation, and project costs.