These terms are intended to keep Optima Grata’s pricing structure, payment activation rules, client terms, and provider participation terms in one organized location.
Optima Grata operates as a professional coordination company and controlled placement layer. It is not an open marketplace, not a lead mill, and not a blanket guarantor of third-party provider performance.
Optima Grata does not move forward with coordination, placement, scheduling, active project handling, provider onboarding, or participation activation until the applicable required fee(s), deposit(s), or approved payment amount(s) have been received and confirmed where required.
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These provisions apply generally to visitors, clients, providers, applicants, and users interacting with Optima Grata or any related service flow.
Optima Grata operates as a professional coordination company and controlled placement layer. Its role is to provide structure, screening, communication support, placement support, and coordination oversight designed to create a more reliable service experience.
Optima Grata is not presented as an open marketplace and does not operate as a pay-per-lead listing service.
Optima Grata does not guarantee the performance, workmanship, timing, conduct, materials, pricing, or outcomes of third-party providers. Any service work performed by a provider remains the responsibility of that provider and the applicable service arrangement.
Optima Grata reserves the right to review, accept, decline, pause, defer, restrict, or discontinue requests, participation, accounts, placements, or activity when necessary for operational control, quality standards, risk management, incomplete information, non-payment, or business judgment.
Optima Grata does not move forward with coordination, placement, scheduling, active project handling, provider onboarding, participation activation, or renewed participation until the applicable required fee(s), deposit(s), or approved payment amount(s) have been received and confirmed where required.
Where applicable, Optima Grata may require or request operational documentation, including intake information, service details, communication records, progress notes, photos, before-and-after documentation, approval records, or other materials reasonably related to coordination, review, quality control, or dispute handling.
This section states the current pricing structure and activation rules for client coordination and provider participation as presently offered during MVP.
Residential requests are handled through a one-time Optima Grata coordination fee. Provider labor, materials, and actual project pricing remain separate. There is no additional OG completion fee for residential requests during MVP unless stated clearly in writing.
The monthly managed commercial fee covers Optima Grata’s ongoing coordination and account support. Provider labor, materials, and actual project execution costs remain separate.
Priority Managed Commercial Accounts receive faster and more attentive ongoing coordination, but urgent, immediate, after-hours, or intensive project demands may still require separate job-specific Optima Grata coordination fees where applicable.
If a commercial job moves forward, the provider’s quote or estimate is handled separately from the monthly managed account fee.
Provider participation during MVP is not structured as pay-per-lead, not pay-per-bid, and not a percentage of provider earnings during MVP unless changed in writing in the future.
These provisions apply specifically to client requests, commercial accounts, coordination engagement, and project movement.
Client fees paid to Optima Grata are coordination fees for intake review, communication structure, request handling, screening support, placement support, and related coordination functions. Unless clearly stated otherwise in writing, such fees do not constitute payment for provider labor, materials, permits, equipment, or actual field execution.
Provider labor, materials, project execution costs, quotes, and estimates remain separate from Optima Grata’s fees unless expressly stated otherwise in writing.
Optima Grata does not move forward with coordination, placement, scheduling, or active project handling until the applicable required fee(s), deposit(s), or approved payment amount(s) have been received and confirmed.
Managed Commercial Account fees cover Optima Grata’s ongoing coordination and account support. They do not include provider labor, materials, or actual project execution costs. Commercial work requiring provider performance may also require quote approval, project funding, and separate applicable OG fees where stated.
Where applicable, Optima Grata may require project-related documentation or progress evidence, including before photos, progress photos, after photos, notes, approvals, and related materials to support coordination, recordkeeping, quality control, or issue handling.
These provisions apply specifically to provider applications, onboarding, continued participation, network standards, and participation limitations.
Provider participation in Optima Grata is selective, approval-based, and subject to operational fit, network standards, ongoing compliance, and business judgment. Submission, onboarding, or payment does not guarantee continued approval.
Payment of a provider fee does not guarantee job volume, job frequency, assignment, exclusivity, revenue, or earnings. Opportunity flow depends on factors including network fit, client demand, geographic coverage, responsiveness, standing, and operational needs.
During MVP, provider participation is structured as First 30 Days — $0 and Approved Continuation — $59/month. The provider fee supports access to a controlled service network and operational coordination structure, including network participation, structured opportunity flow, coordination support, account standing, and continued eligibility for approved placement opportunities.
Unless changed clearly in writing in the future, provider participation during MVP is not structured as pay-per-lead, not pay-per-bid, and not a percentage of provider earnings during MVP.
Optima Grata may suspend, restrict, pause, or remove a provider or applicant from the network for non-payment, poor responsiveness, poor communication, quote quality concerns, professionalism concerns, client issues, operational risk, conduct concerns, documentation failures, or other business or standards-related reasons.
Optima Grata does not move forward with provider onboarding, continued participation activation, renewed participation, or network-level advancement until the applicable required fee(s) have been received and confirmed where required.
Providers remain independent service professionals or independent businesses unless a separate written agreement expressly states otherwise. Nothing on this page should be read as creating employment, partnership, joint venture, or guaranteed business volume.
Across both client and provider flows, Optima Grata’s operating model is structured so that applicable required fees, deposits, or approved payment amounts must be received and confirmed before movement begins where required.
Optima Grata may revise pricing, structure, participation rules, or operational terms in the future. Any such changes should be reflected in updated written terms or direct written communication.
